Key Policy Summary
Before reading the full terms, here are six key points that members find most useful.
Age Verification Required
You must be at least 18 years old to open an account on Supersport. A National ID card or passport may be required for verification.
Age: 18+One account per person
Each individual may only maintain one account. If multiple accounts are created, all of them will be closed.
1 Person = 1 AccountBonus Wagering Requirements
All bonuses and promotions come with specific wagering requirements. Withdrawals are not permitted until those requirements have been met.
Terms applyAccount Security Is Your Responsibility
Keep your login credentials confidential. Supersport is not responsible for any activity carried out by someone else using your account.
Keep Your Password SecurePay Under Your Own Name
All deposits and withdrawals must be made using a payment method registered in your own name. Third-party transactions are not permitted.
Use Your Own AccountMatch fixing is strictly prohibited
Any involvement in match fixing or manipulation will result in permanent account closure and forfeiture of the balance.
Zero ToleranceTable of Contents
1 General Provisions & Eligibility
These Terms & Conditions ("Terms") form a legally binding agreement between Supersport and all users of its services ("Members"). By accessing Supersport's website, mobile app, or any associated platform, you are deemed to have fully accepted these Terms.
Supersport is an internationally licensed online gaming and betting platform, operating under a license issued by the Curaçao eGaming authority. Please ensure that online betting is legally permitted in your area before using our services.
Important: Creating an account without reading or understanding these terms does not exempt you from responsibility — you cannot later claim you were unaware. If anything is unclear, please reach out to our support team.
2Account Registration & Management
To open an account with Supersport, the following conditions must be met:
- You must be 18 years of age or older.
- All information provided at registration must be truthful, accurate, and up to date.
- Each person may register only one account. Multiple accounts from the same device, IP address, or payment method are not permitted.
- Members are solely responsible for maintaining the security of their own accounts.
- Supersport may request additional documents for identity verification at any time.
A copy of your National ID, passport, or driving licence may be required for identity verification (KYC). Withdrawals may be held until verification is complete.
3Deposits, Withdrawals & Payment Policy
Supersport accepts deposits and withdrawals in Bangladesh via bKash, Nagad, and Rocket. All transactions must be made from a mobile banking account registered in the member's own name.
| Transaction Type | Minimum | Maximum (Per Day) | Processing Time | Status |
|---|---|---|---|---|
| Deposit (bKash) | à§³200 | à§³2,00,000 | Instant | Active |
| Deposit (Nagad) | à§³200 | à§³2,00,000 | Instant | Active |
| Withdrawal (bKash) | ৳500 | ৳50,000 | 5–30 minutes | Active |
| Withdrawal (Nagad) | ৳500 | ৳50,000 | 5–30 minutes | Active |
| Via third party | — | — | — | Unauthorized |
- Withdrawal requests are usually processed within 5–30 minutes. However, it may take longer if KYC verification is incomplete or unusual activity is detected.
- Withdrawals can only be made using the same payment method that was used for the deposit.
- Supersport does not charge any additional transaction fees, though your mobile banking provider may apply their own charges.
4Betting Rules
All bets on Supersport are placed at the member's own discretion. Once a bet is confirmed, it cannot be changed or cancelled — unless a cash-out option is available.
- Minimum Bet: à§³200 for most markets. Different limits may apply to certain special markets.
- Maximum Bet: Varies by market and event. Supersport reserves the right to set limits on any bet.
- Odds Changes: In live betting, odds may change up until the moment a bet is confirmed.
- Cancelled Matches: If a match is cancelled, the original stake for that bet will be returned to the member's balance.
- Incorrect Odds: Supersport reserves the right to void or adjust any bets placed at incorrect odds due to a technical error.
If you have a dispute regarding the outcome of any bet, contact us at support@supersport.im within 72 hours of settlement. Disputes raised after this period will not be accepted.
5Bonus & Promotion Terms and Conditions
Supersport offers a variety of bonuses and promotions, each with its own terms clearly stated alongside the offer.
- Welcome Bonus: New members receive a 100% bonus on their first deposit. A specific wagering requirement must be met to qualify for this bonus.
- Wagering Requirement: Bonus amounts generally require a wagering of 10–30x. This may vary for specific offers.
- Bonus Expiry: Each bonus has a set expiry date. Any unused bonus will be forfeited once that date has passed.
- Bonus Abuse: Any attempt to claim bonuses through multiple accounts, VPNs, or coordinated betting will result in forfeiture of all bonuses.
- Free Bets & Free Spins: Winnings from these cannot be withdrawn directly — the wagering requirements must be met first.
Claiming a bonus constitutes acceptance of its terms and conditions. No complaints will be accepted on the basis of not having read the bonus terms after claiming.
6Prohibited Activities
The following activities are strictly prohibited on Supersport and will result in permanent account closure and balance forfeiture:
- Involvement in match-fixing or sports manipulation.
- Creating multiple accounts to claim bonus benefits.
- Using a VPN or proxy to bypass geographical restrictions.
- Placing bets or making transactions using funds from illegal sources.
- Deliberately exploiting technical glitches or bugs on the platform.
- Attempting to access another member's account.
- Creating an account using false or misleading information.
7Account Closure & Suspension
Supersport reserves the right to suspend or permanently close any account at any time and without prior notice. Accounts are typically closed when:
- Any violation of the Terms and Conditions.
- Fraudulent or suspicious activity is detected on the account.
- There is an issue with KYC document verification.
- The member has submitted a request to close their own account.
- The account has been inactive for an extended period (over 12 months).
To close your account, email support@supersport.im or let us know via Live Chat. Please withdraw any remaining balance before requesting closure.
8Responsible Gaming Policy
Supersport believes gaming is for entertainment, not addiction. We encourage all members to play responsibly. To support this, Supersport offers the following tools:
- Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
- Betting Limits: You can set a maximum stake limit for each bet yourself.
- Self-Exclusion: You can take a break from the platform for a set period of time.
- Cooling-Off Period: You can take a break ranging from 24 hours up to 6 weeks.
- Reality Check: Periodic reminders of how long you've been playing.
If you're experiencing any issues related to gaming, please visit our Responsible Gaming page. Our team is always ready to help.
9Changes to Terms & Contact
Supersport reserves the right to update these Terms & Conditions at any time. Changes will be announced on the website or via email. Continued use of the platform after any update constitutes acceptance of the revised terms.
For any questions regarding these terms, please get in touch with us:
- Email: support@supersport.im
- Live Chat: Available 24/7 on the website and app
- Language: Support is available in both Bengali and English
In the event of any discrepancy between the Bangla and English versions of these terms, the English version shall prevail.
Frequently Asked Questions
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